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Dear Diary
June 27
  Have a good day Fred.  Fred works for Homeruns and delivered my order today.  He arrived in the first half of the delivery time and was a fine young man.  The first thing he unloaded were the seven bags of Huggies 160-count wipes.  As the wipes were about 70% of the volume of the order, I commented on how they were the primary reason for my placing this order.  He said that he delivers a lot of baby items -- diapers, wipes, formula, food.  This led us to a conversation about Homeruns customers and delivery areas (they serve more communities than I realized).  I offered up some free marketing advice to pass along to the folks back at the plant -- to make available for purchase online their logo wear at their site (e.g., hats, polo shirts, jackets) as I find their logo appealing and it will help spread the word about Homeruns (with a service like this, grassroots neighbor to neighbor word of mouth is likely to be one of the keys to success, e.g.: Barney, seeing Jack wearing a Homeruns polo shirt, asks "Jack, what's this Homeruns?"  "It's my online grocery store; they deliver everything to my kitchen counter," responds Jack.  Barney follows up "and Betty goes for this."  Jack then replies, "she loves it and uses it more than me now."  "I'll need to tell Wilma about this," Barney adds.  And so on, and so on, and so on.)

I sent in another email request for a Mercedes Benz home visit to the same dealer (Clair); this time I emailed using the posted email address.  I submitted my original email using a form (on June 25).  The dealer's site did list the following information "Please note: Although it is most unlikely that you will experience any problems responding to this form, certain non-standard browsers will not respond properly. If you experience any difficulties, (or if you are not using a forms-capable browser) you may email your response to this form to: sales@clair.com."  Perhaps their code for receiving a form is faulty, so I thought I'd give them another shot using their email address.  We'll see if they respond.  I imagine they will as twice always seems to be the charm for bricks (old line) dealers with an online presence (e.g., I did not receive a response from dealers associated with Cars.com until I sent in my second request for information from Cars.com).

Someone from the city (Joe) was out to the house today to inspect my water pipe (see June 26).  He'll be back tomorrow morning to repair it.

Still no response at www.Toytime.com.  Either my browser or Toytime is having major problems.

 
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  Boston, Winter 2000 | Copyright Bruce Weinberg