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Dear Diary
October  2  
  Buying a car online is great, except for the part that includes humans.  I've been shopping online in search of a used car for one of my sisters (e.g., see Sept. 28).  I sent an email request to Wellesley Toyota.  After about one week, they finally responded with a phone message.  The salesperson said that they had to find out a few other details in order to best service my request (let me translate that for some of you less initiated in dealing with dealership salespeople -- bs, bs, bs, bs, bs).  I returned the salesperson's call, only to find out that he asked questions of no value to me.  The human ruined the experience.  Saj (the salesperson), your a nice young man; you need to learn about the Internet and forget the traditional salesperson baloney.

But wait, there's more (I love Ron Popeil).  I saw an interesting car on Ebay, and the owner was located in Natick, Massachusetts (i.e., geographically nearby).  I emailed the owner telling him that if he didn't sell the car via auction, to contact me.  He didn't sell it, and he did contact me.  So far, so good (all communications thus far had been through email).  We agreed to meet at my mechanic's garage, and if my mechanic and my sister liked it, then the purchase (pending financing) would go through.  The boys at Old Time Garage liked the condition of the car and gave their blessing.  When I told the owner that we would take it, he suddenly bumped up the price to a value greater than what he had listed in his "no reserve" auction on Ebay (he never got a bid while the item was up for auction on Ebay, and so I assumed the price would be at the opening bid amount).  When I questioned him about this, he claimed that he did mention this higher price in the detailed description section on Ebay -- he did not (and he later acknowledged that he did not).  In addition, the car was not even close to the color he listed in his Ebay description (he listed the car as having the color gray, the car was definitely lavender -- are these colors hard to confuse?).  Too make a long story short, my sister did not purchase the car.  This guy has earned a Noosie (no need to create links to his firm; he has to live with himself).  I was looking forward to buying a car online; and a human had to get involved and ruin the whole deal.  Oh well.

Not to fear, there is some good with the bad.  AcmeAnimation has earned a Brucie.  I contacted them with respect to a particular Batman sericel piece of art.  Their homepage indicates that all sericels come framed and are priced at least 10% below full retail.  On a webpage that described the particular sericel in which I was interested, the price was listed as $200 unframed.  I was confused, and emailed acmeanimation to find out whether the price was for an unframed or framed item.  Their email reply indicated that their homepage should have been updated as they now sell some sericels unframed; they added, however, that they would honor what was noted in the homepage and sell me the sericel framed for $200, including shipping and handling.  I was impressed and I informed them of this via email (and said I would take it -- though I have not heard from them in the three days since).  In addition, I told Acmeanimation that they had earned a customer.

   
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  Boston, Fall 99 | Copyright Bruce Weinberg