Dear Professor Bruce D. Weinberg,

Thank you for the wonderful e-mail you sent to
Lands' End regarding your shopping experience.

Lands' End, with the help of Susan R., is pleased
to be awarded The Brucie Award. 

We appreciate that you have taken the time to
evaluate our site and the services we offer on
our online store. We hope the instant online
help you used, will be an added plus for all.

We wish you luck in your research of shopping
only by e-commerce and hope that you find all
your experiences insightful and rewarding.

Sincerely,

(name withheld by me -- BDWeinberg -- for privacy reasons)
www.landsend.com

Lands' End is clearly a class organization and very quick to respond to any news that is related to their e-business.