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Dear Diary
September 21  
  The New York Times Subscription Online process makes it impossible to order Sunday only service in my area code (if you follow the link, enter 02158 as the zipcode and you'll see what I mean).  I could order the Sunday New York Times either through the mail (using an insert enclosed in its Sunday paper) or over the telephone.  Online, however, no such luck.  Tsk, tsk NYT.  In addition, the online service did not recognize my current zipcode of 02458 (it was changed from 02158 almost one year ago).  And, though their special promotion offers 50% off regular delivery rates for a few weeks, the price I saw -- even for weekend service -- did not appear to be 50% off to me.  The Boston edition of the Sunday New York Times is regularly $3.00 at newsstands (I believe that the weekly version is $0.75), yet, the weekend promotion price is $2.40 (last time I checked, $3.75 divided by 2 was about $1.88, let's call it $1.90).  Perhaps the delivery rate is greater than the newsstand rate; no comment.  On either Saturday or Sunday (Sept.18-19), I sent the NYT an email on this topic and noted these facts; thus far, they have not responded.  Tsk, tsk again NYT.  You are annoying someone who enjoys reading the New York Times.

Recently, I was searching for some home office supplies (e.g., lateral file drawers) and home repair/fixup items (e.g., door knobs).  I was reasonably impressed with the websites and delivery service offered by some of the office superstores that I visited (e.g., OfficeMax, Staples) and I was less than impressed by the home repair/fixup giant Home Depot.  At Staples and OfficeMax I could peruse the shelves, view closeout specials and get FREE next day delivery (on orders of at least $50 -- easy to do).  The Home Depot website, ultimately, kept referring me to visit my local Home Depot for products.  Hey, Home Depot, I want to buy online, hello.  I could probably place my order over the telephone.  Delivery, however, is a flat $50.  With a delivery price like that, I would do just as well by sending a cab driver over to do my shopping.

I may need to get the Palm VII by 3Com, a hand held organizer device with some Internet capabilities.  Suppose that  I am walking down the street, on a very hot and humid day, heading to a very important meeting.  In process, my shirt becomes extremely moist and uncomfortable to wear.  Without the Palm VII, I would have to go to and sit through the meeting in an uncomfortable and unseemly shirt.  With the Palm VII, however, I could enter Brooks Brothers Online, indicate my location and my current situation, and wait for a new, fresh shirt to be delivered (while I relax on a park bench reading my latest issue of the Wall Street Journal);  I would then proceed on to the meeting, enjoy myself, and sow more seeds for continued success :-).

   
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  Boston, Fall 99 | Copyright Bruce Weinberg